Charter - Liar Liar Liar

The braintrust at Charter lived up to my expectations. No comment, no call, no e-mail - despite the promise of their crack technical staff that I'd receive a reply in 24hrs. I've stooped to typing "gg" on my address line before running address ine searches. It pisses me off, but I have limited choices. I'm curious what the FCC's response will be.